PRIVACY POLICY & TERMS OF USE
Last Updated: 2026
VILEILASHES (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, students, customers, and website visitors. By using this website, booking a service, enrolling in a course, or purchasing products, you agree to the following policies and terms.
⸻
1. PERSONAL INFORMATION
We may collect personal information including:
• Full name• Email address• Phone number• Billing and shipping information• Appointment and course information• Purchase history• Website usage information (cookies, IP address, browser type)
This information is collected solely for providing services, processing orders, customer support, and improving our website and business operations.
⸻
2. BOOKING & ONLINE PAYMENTS
Appointments are scheduled through our online booking platform (Vagaro).
Payments may be processed through secure third-party payment providers such as Stripe, Apple Pay, Google Pay, Visa and Mastercard.
VILEILASHES does not store complete credit or debit card information.
⸻
3. PHOTO & VIDEO RELEASE
VILEILASHES may photograph or record completed work, educational sessions, certifications, and other professional activities for portfolio, educational, marketing, advertising, website, social media, and publication purposes.
Clients and students who do not wish to appear in photographs or videos must notify VILEILASHES prior to the beginning of their appointment or training session.
We respect every client’s privacy and will honor such requests whenever possible.
⸻
4. COPYRIGHT & INTELLECTUAL PROPERTY
All photographs, videos, logos, branding elements, educational materials, training manuals, presentations, lash mappings, course content, website design, graphics, and written materials are the exclusive intellectual property of VILEILASHES.
No content may be copied, reproduced, distributed, modified, sold, or used for commercial purposes without prior written permission.
⸻
5. RESULTS DISCLAIMER
Beauty services and educational results vary based on individual factors, skill level, maintenance, anatomy, and personal commitment.
VILEILASHES does not guarantee identical results, business success, employment opportunities, or specific income following any service or training.
⸻
6. HEALTH & ALLERGY DISCLAIMER
Clients are responsible for disclosing any allergies, medical conditions, sensitivities, or contraindications before receiving services.
VILEILASHES is not responsible for allergic reactions or complications resulting from undisclosed medical information or failure to follow aftercare instructions.
⸻
7. STUDIO POLICIES
Appointments are reserved specifically for each client.
Deposits reserve appointment times and are non-refundable.
Appointments may be rescheduled according to our cancellation policy.
Late arrivals may result in shortened appointments or rescheduling.
VILEILASHES reserves the right to refuse service when necessary for safety, professional conduct, or violation of studio policies.
⸻
8. ACADEMY POLICIES
Course deposits reserve individual training dates and preparation time and are non-refundable.
Training dates may be rescheduled according to academy policies.
Students receive a certificate upon successful completion of the course.
Completion of a course does not guarantee employment, certification by government agencies, or financial success.
⸻
9. PRODUCT SALES
Due to hygiene and safety regulations, opened cosmetic products, adhesives, liquids, and personal care items cannot be returned or exchanged unless required by applicable law.
⸻
10. LIMITATION OF LIABILITY
VILEILASHES is not responsible for:
• technical issues related to the website;• third-party platforms (Vagaro, payment providers, shipping companies);• delays beyond our control;• misuse of purchased products;• failure to follow aftercare instructions;• individual variations in service results.
⸻
11. COMMUNICATION CONSENT
By submitting a form, booking an appointment, enrolling in training, or making a purchase, you consent to receive appointment confirmations, order updates, emails, text messages, and customer service communications.
You may unsubscribe from marketing communications at any time.
⸻
12. PRICE & SERVICE CHANGES
VILEILASHES reserves the right to modify prices, services, courses, products, promotions, and website content at any time without prior notice.
⸻
13. GOVERNING LAW
These Terms and Policies shall be governed by the laws of the State of Illinois and the laws of the United States.
⸻
14. POLICY UPDATES
VILEILASHES reserves the right to update or modify these policies at any time. The most current version will always be available on the official website.
⸻
15. CONTACT
For questions regarding these policies, privacy practices, or your personal information, please contact VILEILASHES through the official website or the contact information provided.
⸻
©️ VILEILASHES. All Rights Reserved.
All content, photographs, educational materials, branding elements, logos, course content, and intellectual property are protected by copyright laws. Unauthorized use, reproduction, distribution, or commercial use is strictly prohibited.